Virtual Exchange is a practice, supported by research, that consists of sustained, technology-enabled, people-to-people education programmes or activities in which constructive communication and interaction takes place between individuals or groups who are geographically separated and/or from different cultural backgrounds, with the support of educators or facilitators. Virtual Exchange combines the deep impact of intercultural dialogue and exchange with the broad reach of digital technology.
Virtual Exchange aims to allow an increasing number of people to have a meaningful intercultural experience as part of their formal and/or non-formal education. This type of activity may be situated in educational programmes across the curriculum in order to increase mutual understanding, and global citizenship, as well as in informal education projects. Virtual Exchange also fosters the development of what have been recognized as employability skills such as digital competence (the ability to communicate and collaborate effectively online), foreign language competence, communication skills, media literacy and the ability to work in a diverse cultural context.